NakshaNaksha
PrivacyTermsSign In
← Back to Naksha

Support

Everything you need to know about Naksha

Need help? Have feedback?

support@naksha.social

Include your account email and device details when they are relevant. Never send your OTP or session token.

✦ ✦ ✦

Where to use Naksha

Naksha is available on the web and as native iOS and Android apps. The same account carries your private map, accepted connections, and conversations across supported devices.

· · ·

Frequently Asked Questions

What is Naksha?

Naksha is a social app for understanding and building relationships. Your birth details create a private Vedic map that grounds Today, Ved, compatibility-based Bonds, and conversations with people you choose to connect with.

What birth details do I need?

You need your date of birth, time of birth (as precise as possible), and place of birth. The time is especially important — even a few minutes can shift the analysis and change your profile significantly.

Is Naksha free?

Yes. Naksha is currently free to use. You get a complete personality profile — life area analysis, daily insights, compatibility scores, and access to Ved (our AI assistant) — at no cost.

Who is Ved?

Ved is Naksha's conversational AI guide. Ask about relationships, timing, or a decision and Ved uses your computed map as context. Its responses are reflective guidance, not medical, legal, financial, or mental-health advice. You can report any unsafe or offensive response from the conversation.

How accurate are the calculations?

Naksha calculates a Vedic chart from the birth details you provide and uses a consistent interpretation system. Birth-time uncertainty and incomplete inputs can change the result, and reflective guidance should never replace professional advice or your own judgment.

Is my data safe?

Yes. Your data is stored securely on Cloudflare's global infrastructure. We collect only what's necessary — birth details and email — to generate your reading. We never sell your data to third parties. You can delete your account and all associated data at any time from your profile. Read our full Privacy Policy for details.

How does compatibility scoring work?

Naksha scores every pair using guna milan — the classical Vedic ashtakoota method that compares two birth charts across eight factors and awards up to 36 guna points. Alongside the score you'll see a plain-language verdict: 33+ is written in the stars, 28+ a rare cosmic match, 24+ a strong bond, 18+ worth exploring, and below that the stars see friction. We show the honest score — low matches are never hidden or dressed up.

How do Bonds work?

Bonds shows adult, opted-in profiles one at a time in randomized order. You can pass, open the full profile, or request a connection. Chat becomes available only after the connection is accepted. You can turn Bonds off, report a profile, or block someone at any time.

How do I report or block someone?

Open the person's profile or your chat with them and use the report or block option. Blocking immediately stops all contact from that person. Reports go to our moderation team and can lead to warnings or account removal for the reported user. If you ever feel unsafe, contact local law enforcement first, then email us at support@naksha.social.

What are the photo rules?

You can upload up to 6 photos. Photos must be of you, current, and clear — no other people's photos, no impersonation, no nudity or explicit content, no images of minors. Photos that break these rules are removed and repeat violations lead to account termination.

Can I delete my account?

Yes. Go to your Profile page within the app and select the delete account option. This permanently removes your account and all associated data — profile details, analysis history, and conversations with Ved. This action cannot be undone.

Which platforms is Naksha available on?

Naksha is available at naksha.social and as native iOS and Android apps. Feature availability can differ briefly while a store update is being reviewed.

I found a bug or have a feature request

We'd love to hear from you. Email support@naksha.social with a description of the issue or your idea. If reporting a bug, include what device/browser you're using and any screenshots if possible.

· · ·

Safety and account controls

Profiles and Chats include report and block controls. Ved responses can also be reported for safety review. Bonds is limited to adults, and accounts belonging to minors are not permitted.

Community and Child Safety StandardsProhibited conduct, reporting, enforcement, and our child-safety contactAccount deletionDelete in the app or request deletion when you cannot sign in
· · ·

Legal

Privacy PolicyHow we collect, use, and protect your dataTerms of ServiceThe agreement governing your use of Naksha
NakshaNaksha
PrivacyTermsContact
© 2026 Upsurge Labs Pte. Ltd.